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Salon Clients

How do I maintain my hair color?

  • Use professional quality products and try to reduce the amount of times you shampoo your hair per week.

  • Give your hair a few days after color before shampooing.

  • Use a heat protectant and product when styling your hair to minimize any damage to your hair.​ Using the dryer or iron on the lowest setting possible is best.

  • Booking an appointment for a gloss between your regular visit will ensure that you  keep your color bright, shiny, and fresh looking.


How can I prepare for my first appointment?

  • Single process appointments: Arriving with clean, dry hair is best.

  • Double process appointments: Not shampooing for a couple days prior to your appointment will reduce sensitivity to on-scalp bleach.

  • Highlight appointments: Please arrive with your hair clean and dry, styled how you normally wear it. This will allow me to create a highlight based on the way your hair usually falls.


  • Curly hair clients  should not brush out their curls before coming to the salon.

How often should I color my hair?

  • Typical single process maintenance for gray coverage or lightening your hair will be about 4-6 weeks.

  • Highlighted clients usually return to the salon 8-12 weeks, or in some cases much longer based on the color.

  • Double Process clients must return for maintenance appointments no less than every 6 weeks. If you arrive with more than 3/4” of regrowth, your hair will not lighten evenly and become banded. This service will then be considered a color correction and priced accordingly at a rate of $150/hr.

What's the difference between a trim and a cut?

There is no difference between a trim and a haircut. When asked if they need a haircut with their color, some clients will respond “no, I just need a trim”. We know you hate to hear this, but a “trim” that removes one quarter inch takes just as long as a haircut that removes ten inches. Sometimes it takes longer, because of the precision involved in cutting a tiny amount all around. 

What is the difference between a foil and balayage?

We love hair color, and we know many, many different ways to take you from where you are to where you want to be. Sometimes that entails highlighting your hair by weaving it and wrapping it in foils. This allows the color to be very precise. Depending on how much of your hair is highlighted and how many foils are placed, you may receive a full or partial foil. Your stylist will discuss this with you. 

Balayage is a technique in which color is literally painted onto the hair. It produces a more sun-kissed look, and the technique is used to create a more lived-in looking color. Again, a full or partial application may be necessary, depending on what you’re going for. 

We think it’s great if you come in with ideas! Trust us, we’ll choose the method that is most suitable for you.

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